We would like to introduce you our key solution, the Alcatel-Lucent RainbowTM. Alcatel-Lucent RainbowTM is a cloud-based service on the level of enterprise solutions (Unified Communication as a Service-UCaaS) connecting people and systems.
With a hybrid cloud access, Rainbow offers a global solution for business collaboration and communication with a connection to existing PBX systems. Rainbow addresses the specific needs of end consumers, from small businesses (SMB) to trans-national corporations, which require a unified communications standard within the scope of their complex information technologies, geographic regions, and integration into their business environment.
The Rainbow UCaaS services are accessible from any type of device: desktop (PC / MAC or Web) or smartphone (iOS and Android). Rainbow can be integrated with the Alcatel Lucent Enterprise OXO Connect and OmniPCX Enterprise products as well as with third party IP centres from various suppliers (Cisco, Avaya, Asterisk, ...).
Main features
App for PC/laptop (Windows/Mac), smartphone (Android/ iOS), tablet (Android) |
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COLLABORATION |
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User self-enrolment and profile management |
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Team collaboration (bubbles) |
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Company and public channels (broadcast news) |
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Unlimited search (people, bubbles, channels, messages, companies) |
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Member network, member groups, business contacts |
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Guest access |
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Conversation management |
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Persistent chat (1 on 1, group chat) |
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Presence information |
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Built-in voice and video calling, screen/app sharing |
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File sharing, storage |
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Call history |
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Recording (1 on 1) |
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Calendar information |
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Microsoft Outlook plug-in (includes contact search and web/audio conference scheduling) |
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Microsoft Office 365/Azure Active Directory (AD) contact search |
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CONNECTED PBX TELEPHONY |
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OmniPCX Enterprise, OXO Connect |
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Business phone control (with single call management) |
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Phone presence |
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Call logging |
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Any device (choose and control any phone) |
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VoIP calling (to PBX extensions, to public phone numbers) |
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Caller identification, user search |
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Second call management, 3-way call, call forwarding |
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Voicemail (visual interface, notifications, call) |
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EMBEDDED CONNECTORS |
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Third-party PBX connectors (Avaya, Cisco, NEC, Mitel) |
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Rainbow Click2Call connector for Google Chrome |
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Microsoft Teams connector |
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SECURITY and COMPLIANCE |
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Region-based data residency Four regional platforms: EMEA, NA, APAC and CALA Data Centers in France, Germany, Canada, Singapore, China, and Sao Paulo |
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Data encryption at rest and in transit (AES-256) |
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Single Sign-On (SSO) |
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Certified ISO/IEC 27001 Information Security Management System |
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Certified Health Data Hosting (HDS) in France |
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EU General Data Protection Regulation (GDPR) |
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ISO/IEC 27018 Protection of Personally Identifiable Information |
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ISO/IEC 20000-1 Information Technology Service Management |
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ADMINISTRATION and SUPPORT |
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Digital Help Center |
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Company administration and control |
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Custom company logo, custom company banner |
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Usage reporting |
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Company domain name management |
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User provisioning and deprovisioning |
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Help desk |
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Uptime |
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Among others, Rainbow has been selected by the French government as one of the two communication platforms for all ministries, cities, hospitals, and companies with a majority share owned by the French government. Rainbow has succeeded in a competitive tendering against traditional companies, such as Gafa, Cisco, and BATX, ... In Belgium, Rainbow services have been selected for Digipolis – an ICT service for the cities of Gent and Antwerp. The Ministry of Digitalisation has picked Rainbow as a solution for Audio conferencing and Web conferencing multimedia.
Should you be interested in obtaining more information, you can kindly contact us at info(na)alcasys(tecka)eu or call us at +421 232 327 711 .
Ing. Stanislav Klimovský, Sales Director