For contact centres, we are currently providing reconfigurations if you need your agents to work from home.For standard telecommunication systems, we are offering a collaboration application (unified messaging = telephony, instant messaging, voice and video conferences).In case of need, we have the capacity to help you with customer line outsourcing as well (technology, connection to operators, human resources/agents).
During these difficult times, we ourselves have been working from home and using the same services we are offering to you. That is why with us you can be certain that our solutions will work.
For more information on solutions for working from home, contact us at info(na)alcasys(tecka)eu
Ing. Ján Kostka, General Manager