News from the balloon

For the right strategic decisions, you need a good view. That is why we once in a while write about technologies, projects, and products which you should know about.

How to improve Customer Experience and Employee Experience at the same time

Full Article

Smooth Transition to a Modern CCaaS Solution

Full Article

Genesys Cloud

Cloud solution built on the Amazon Web Services (AWS) technology providing a safe environment, whose performance is always adjusted according to the needs of the customer.
Full Article

Alcatel-Lucent Rainbow

Full Article

How “quality” killed Customer eXperience

… and a few tips for supporting it with the real Quality
Full Article
Show more

Let’s communicate

We will find solutions to support your strategic goals and achieve your vision.

Contact us