News from the balloon

For the right strategic decisions, you need a good view. That is why we once in a while write about technologies, projects, and products which you should know about.

Advantages of CCaaS Over Traditional Contact Centers

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Modern Technology for Solutions and Services

Modern Technology for Solutions and Services
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How to improve Customer Experience and Employee Experience at the same time

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Smooth Transition to a Modern CCaaS Solution

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Genesys Cloud

Cloud solution built on the Amazon Web Services (AWS) technology providing a safe environment, whose performance is always adjusted according to the needs of the customer.
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